CallXpress® Unified Communications Platform
AVST's powerful Unified Communications solution, CallXpress, has been among the most trusted communication platforms available for the past 26 years. CallXpress delivers all of the innovative features that companies just like yours need the most—including advanced call processing, voicemail, unified messaging, fax, notification and speech (personal assistant and automated attendant). CallXpress is the right solution for your unique environment. But don't take our word for it. Ask any of the more than 40,000 customers who rely on CallXpress to stay connected—and competitive.
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Unified Messaging
Discover the Four Flavors of Unified Messaging for Microsoft Outlook, Lotus Notes, and More
AVST is leading the evolution of Unified Messaging. Some companies seek to be pioneers. Others strive to be the best. AVST can lay claim to both. For 26 years, CallXpress has been a trusted communications platform. CallXpress is the most flexible platform in the market delivering, all four Unified Messaging architectures. Flexibility isn't the only advantage CallXpress brings. It also promotes enterprise mobility and efficiency by allowing workers to stay connected to the office 24x7, with key features including: single access to all messages from any device (fixed-line or mobile phone, e-mail client, or web browser), find-me/follow-me, message notification, speech-based access to messages and text-to-speech. The end result: A more efficient, more productive, more successful organization.
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Unified Messaging Press Releases:
AVST Unified Messaging Blog Articles:
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Call Processing
Create a Virtual Receptionist through an Auto Attendant or IVR
This highly evolved call processing solution supports a multitude of functions including voice forms, fax library, caller queuing, find-me/follow-me, custom interactive voice response (IVR), automated attendant and rules-based call routing. These advanced call processing capabilities allow CallXpress to act as a virtual call center, routing incoming calls and providing your customers around-the-clock access to everything from pre-recorded information and faxable documents to account inquiries and survey questionnaires.
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Voicemail
Need to Replace your Legacy Octel, Centigram, Meridian Mail, INTUITY AUDIX Voicemail System?
CallXpress is designed to facilitate and simplify your migration from a legacy voicemail system to next generation Unified Communications. AVST provides the most comprehensive collection of voicemail and call processing features, emulating popular first generation voicemail interfaces to minimize user training and easily integrate into your organization's existing telephony infrastructure. This platform's 26 year lineage of telephony/IT interoperability is an important consideration for any IT staff looking for a reliable solution. CallXpress is the leading switch-independent enterprise communications solution, supporting over 250 TDM and IP telephony switch integrations. Companies can standardize on CallXpress as their next generation solution while protecting their legacy and future investments in PBX infrastructure.
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Fax
Electronic Document Delivery and Faxing Made Easy with RightFax
RightFax®, together with CallXpress, brings increased efficiency, flexibility and security to faxing and electronic document delivery. It's the ideal solution for companies in document-heavy fields like healthcare, financial services, manufacturing, education, law and government. Whether you're a small business or a large enterprise, RightFax can be scaled to meet your needs precisely. Purchase RightFax as part of an AVST bundled solution, or as a stand-alone option. Either way, its flexibility and modular licensing will ensure the protection of your investment.
Fax Resources:
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Speech-Based Personal Assistant
Powerful, Voice-Activated Communication
CallXpress Speech Server provides personal assistant capabilities using intuitive speech commands that can take or place calls, manage messages, access or schedule meetings, and change personal preferences. Speech auto-attendant functionality allows callers to say the name of the department or individual to quickly reach the appropriate contact. CallXpress Speech Server is a powerful application that can track down co-workers with just one call, provide hands-free mobility while in the car, and provide efficiency to your workforce.
Speech Resources:
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Notification
Broadcast Notification System to Keep Your Customer's Informed
Broadcast notification with NotifyXpress offers a cost-effective way to keep your customers informed. NotifyXpress lets you easily record and deliver messages such as appointment reminders, status of service, and emergency message notification. You can even personalize the information by customer. NotifyXpress is an add-on broadcast notification module to CallXpress.
Notification Resources:
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AVST News and Events
AVST Press Releases
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Tuesday, December 16, 2008
AVST Enhances CallXpress With Speech-to-Text Technology from GotVoice
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Tuesday, December 02, 2008
AVST Supports Symantec Enterprise Vault for Voicemail Archiving Solution
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Tuesday, November 11, 2008
AVST Promotes Tom Minifie To Chief Technology Officer
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Monday, November 10, 2008
AVST Spotlights CallXpress Interoperability at VoiceCon San Francisco
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AVST In the News
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Tuesday, December 09, 2008
AVST Now Supports Symantec Enterprise Vault for Voicemail Archiving Solution
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Tuesday, November 11, 2008
AVST's CallXpress Helps Companies Enhance Efficiency
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Wednesday, October 29, 2008
Unified Communications: Beyond Traditional PBX
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Wednesday, October 08, 2008
Report: AVST Named a Top Unified Messaging Provider
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| » AVST Press Release Archive |
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» AVST In the News Archive |
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Building an Enterprise Communications Strategy White Paper